Positive Reviews
positive:
Spacious and nicely decorated apartments
Many guests say that the apartments are spacious and include a big kitchen, living room, and a dining area. Others like that every apartment comes with a private balcony, and note that the water pressure in the shower is powerful.
positive:
Close to Surfers Paradise
Most guests comment that the hotel is minutes from Surfers Paradise, and state that theme parks are within walking distance. Others mention that several coffee shops, restaurants, and grocery shops can be found in the neighbourhood, and say that the hotel offers amazing ocean views.
positive:
Excellent pools
Many guests note that all 3 swimming pools are great, and are quick to point out that the water temperature is perfect. Others like that the pools are only open for hotel guests, and state that extra towels are available.
Negative Reviews
negative:
No lifts
Several guests report that there are no lifts, and add that there are too many stairs in the hotel. Others comment that the property is not suitable for guests with mobility problems, and note that the employees rarely assist guests with heavy luggage.
negative:
Front desk works limited hours
Some guests point out that the front desk does not work 24 hours a day and is closed on Sundays. Others feel that this is inconvenient for guests who are coming over the weekends.
negative:
Blinds in rooms are not functional
Several guests say that the blinds in some apartments are not functional, and comment that there is noise coming from the other suites. Others note that the beds are not comfortable, and mention that the maid service doesn’t clean the apartments daily.