About Louisville Marriott Downtown
A stylish, smoke-free property in the heart of the city, the Marriott Louisville Downtown is connected to the Kentucky International Convention Center via skywalk.
Standard guest room amenities include 42-inch flat screen television with premium channels, an ergonomic work space, a mini fridge, and complimentary Wi-Fi. Rooms on the two Concierge Level floors include access to private lounges with a continental breakfast, honor bar, and evening hors d'oeuvres.
The Marriott Louisville Downtown offers guests a choice of self parking and valet services. Active travelers will find a 24-hour fitness center, indoor pool, and sauna on site.
Open for breakfast, lunch, and dinner, the BLU Italian Grille offers fine dining with an extensive wine list. Guests can also perk up at the on site Starbucks, or watch the game at Champions Sports Bar.
Nearby attractions include the Louisville Slugger Museum, KFC Yum! Center, and the 4th Street Live entertainment district.
Positive Reviews
positive:
Exceptional staff..
The front desk, concierge, and wait staff frequently receive rave reviews for their personable and professional customer service, with commenting often on their smiling faces, friendly conversation, and knowledge of the area. Many guests gratefully noted that the team took care of special requests or went "above and beyond" with thoughtful gestures for special occasion visits to the hotel.
positive:
Clean, comfortable rooms with "towel-gami"
Though the Marriott Louisville Downtown is an older building, its recent interior renovation has been well received, with many guests describing the lobby and rooms as "modern", "fresh", and "comfortable". Guests often mention the housekeeping staff, noting they not only keep the rooms spotless, but they twist the towels into new animal shapes every time. Many guests also report a good night's sleep in a comfortable bed with fluffy pillows.
positive:
Location, location, location
Conventioneers appreciate the skywalk to the Kentucky International Convention Center, and the Kentucky Exposition Center is only 15 minutes or so away on foot. Many also find the time to mix a little leisure into their business trip, as the wide array of attractions within a comfortable walk includes the riverfront, Louisville Slugger Museum, Mohammed Ali Center, and 4th Street Live.
Negative Reviews
negative:
Technical difficulties..
A few guests have found the Wi-Fi too slow or unreliable for their purposes, while others found it necessary to reset their key cards on a daily basis.
negative:
Parking will cost you..
Some guests considered the on site parking fees to be too steep, though many were pleased to have a choice of self parking or valet.
negative:
Nobody's perfect..
Though reviews of the staff are largely positive, a few guests received indifferent or even impolite service at the front desk, or were disappointed in the lack of recognition for their Marriott loyalty program membership.