Positive Reviews
positive:
Excellent quality food from the restaurants
While the resort has a couple of restaurants, it was Darley's Restaurant that came in for the most praise. While service was said to be slow, the food was top notch, with guests saying that it did justice to the regions reputation as a top foodie destination.
positive:
Good location for exploring the Blue Mountains
Guests mentioned not only how convenient the location was to Sydney, but also that it was just a short walk from the resort to the main view sites in the Blue Mountains. Both Echo Point and Scenic World were said to be well within easy walking distance.
positive:
Very helpful staff
Guests mentioned that the staff really seemed to know the area well, and gave them invaluable tips on what to see and where to go.
Negative Reviews
negative:
Difficult parking situation
A surprising number of guests mentioned that parking at Lilianfels was a bit of a frustrating affair. The resort's own parking lot was said to be insufficient for the number of guests, and while they did have valet parking, and there was also a nearby garage, these ended up being a bit awkward to use.
negative:
Extremely expensive breakfast
Many guests commented that they did not take their breakfast at the resort because it was typically not included, and to many simply astonishingly expensive. It was mentioned that there were several good options in town at much more reasonable rates.
negative:
Very slow service in the restaurants
While the food was generally highly rated, quite a number of guests spoke about the service being exceptionally slow. Not in a relaxed three hour lunch kind of way, but rather in a negative way with each little thing simply taking necessarily long.