Hotel Leilani Haciendas (Port Stephens, Australia)

While guests didn't quite say that they found the apartments good value for money, they did say that the room rates were quite low, and so perhaps they were a good option for people who wanted a roof over their head in the area without breaking the bank.

Guests mentioned that they found their apartment to be quite spacious. It seems all members of their party had enough personal space and that the owners did not misrepresent the maximum number of guests who could comfortably occupy a suite, as sometimes happens with this type of accommodation.

Guests seemed to like the location of the apartments, saying that they were close to the beach, which was the main attraction for most guests.

Guests mentioned that their apartment was really not properly cleaned before they checked is. While it was more of a general sentiment, dirty floors seemed to be an issue that came up a bit.

Guests reported that the apartments were not really in the best condition, with some identify maintenance issues that really should be seen to, like loud fans or air conditioners for example. The fact that the issues were often small might have made the situation worse, since if they were small issues there really as no excuse not to correct them.

A few guests mentioned having run-ins with the owners/managers of the complex. Though not universal, it seems some did have an unpleasant experience due to rudeness and hostility.