Hotel La Quinta Inn & Suites by Wyndham DC Metro Capital Beltway (Capitol Heights, USA)

Many satisfied reviewers speak highly of the hotel's breakfast options. Some said that they appreciated the variety of options at the continental breakfast. Others called attention to the quality of the produce. Vegetarians and vegans had plenty of choices.

Many happy reviewers said that the price was right. They were surprised to find the hotel in solid shape after committing to a relatively low payment per night. Even the neighborhood earned nods, considering the low price of the rooms.

Positive reviews often mention service as a reason to return to the La Quinta Inn. From professional and gracious front desk staff handling check-in and check-out, to the team at breakfast, travelers felt welcomed and cared for. Special requests and transportation information were handled equally well.

Disappointed guests frequently mentioned issues with management during their stay. Several wrote about reservations being canceled with no notification. Some said that the front desk staff gave them conflicting stories as to what happened to their rooms. They felt disrespected by the whole process.

Some guests reported negative experiences with the hotel security job. According to their reviews the inn is heavily guarded, and the area does not feel completely safe. Some guests said that the security guard approached them late at night demanding to see their IDs, even though they had already checked in.

Several negative reviews called attention to old and inadequate structural issues with the hotel. From poor sound insulation, to broken fixtures, there were many red flags that alerted guests that the hotel needed work. Some were seriously inconvenienced by these sorts of problems.