Positive Reviews
positive:
Reasonable quality rooms
This hotel is relatively new and it seems that the rooms still look that way. Although guests have found the rooms a little small (this is hardly unusual for New York), they have consistently described them as clean. The beds and the Internet access receive positive feedback from guests.
positive:
Friendly staff
The staff here are often on the receiving end of positive comments, with many guests describing the service here as friendly and attentive. Those guests who approached the staff with a question or request have often found the response is prompt and efficient.
positive:
Decent breakfast
The breakfast here is often described as enjoyable. Guests have found the variety on the buffet, while not lavish, is certainly acceptable. Plus, the serving and dining areas are said to be clean and well organized with sufficient seating.
Negative Reviews
negative:
Location may not suit
Guests haven’t been too impressed with the location of this hotel, finding it a little too far from attractions for their liking. Guests also note that the metro station is a fair walk from the property through some questionable areas, so safety may be an issue if using public transport at night.
negative:
Questionable value
While there are certain features that add value to a stay here - namely, the free breakfast, Internet, and stays for pets, guests do tend to find the rates a little high considering the location of the property. Guests have chosen this hotel as an alternative to Manhattan hotels, then found the overall savings were low.
negative:
Parking costs extra
Adding to the sense that the value for money offering by this hotel is questionable is the extra cost levied for parking. This hotel is not in a downtown location so guests question why the parking fee exists and why it is so high.