Positive Reviews
positive:
Convenient shuttle service
You don't have to worry about not bringing your car since the hotel has a free shuttle service. It runs every hour. The drivers are friendly and you can always enjoy a good conversation with them. Moreover, it lets you explore many point of interest efficiently since it runs until six in the evening.
positive:
Well-soundproofed rooms guarantee a great sleep
La Quinta Inn Houston Medical - Reliant Center's beds and pillows are extremely cozy. The beddings are changed regularly. You will surely have one of the best sleeps you've had in months in this hotel. Moreover, the sound isolation system is effective so no external noise can greatly disturb you.
positive:
Pet-friendly hotel
Most hotels won't let you leave your pets unattended. Others will allow, but with extra charges. It is such a great thing that this hotel lets you leave your pets in the rooms without extra fees. This means that you can go exploring while the staff takes care of your pets.
Negative Reviews
negative:
Issues with the towels
You are given towels upon arrival, but after that, the staff does not give you new ones. You had to ask but sometimes, no towels arrive. Thus, you are advised to bring your own towels for optimum comfort.
negative:
Some key cards are broken
Some of the key cards won't work. You really have to be patient with them. Thus, you are advised to immediately go to the front desk if the cards don't work for the first time.
negative:
Rooms have weird smell
There were times when guests were given a room, which smelled like cigarettes even if asked for a non-smoking one. Thus, you are advised to ask the staff to spray air fresheners and put deodorizers. Better yet, ask for a room transfer.