Hotel La Quinta by Wyndham Tulsa Airport / Expo Square (Tulsa, USA)

This was by far what guests mentioned most in positive reviews. Again and again they would say how wonderful the staff were, always friendly and with a smile on their faces. But what seemed to impress most was that they were keen to help when approached with a query or issue.

Some guests mentioned that they were very happy that the whole hotel was listed as a non-smoking property. That way they were not worried that they would somehow be put in a room that had just been occupied by a smoker.

It was mentioned that the University of Tulsa was just a short drive away, and many guests were heading there to watch games or attend other events or meetings.

Some guests found small maintenance issues in their room. While they were usually not very serious, that was perhaps the point the reviewers were making. If they were not serious, they could easily be seen to by a handyman. The fact that they had not been, gave guests the impression management were not paying attention to the details.

Though not mentioned often, a couple of guests did think that the building exterior had seen better days. It just seemed to be in need of some TLC to get it back up to scratch.

As is fairly typical of hotels with somewhat restrictive breakfast hours, there were a few guests who really wished that the hours could be extended. Business people typically wanted it to start earlier and leisure guests end later. There were also reports of breakfast foods running out before the official end of the serving period.