Positive Reviews
positive:
Ideal for business travelers
The presence of microwaves and fridges in some rooms enable those traveling due to business to prepare their own meals quickly. The hotel also gives easy access to ExxonMobil, and Brookhollow Business Park. Moreover, the staff can help with itineraries and ticket reservations.
positive:
High standard of cleanliness is maintained
Among the properties under the same chain, La Quinta Inn Houston Northwest is the best when it comes to cleanliness. Even if you are a keen observer, you will find the cleanliness of the rooms unparalleled. Moreover, there are no strands of hair or weird smells in the bathrooms.
positive:
Cozy beds guarantee a nice sleep
The beds are extremely cozy. The pillows are the fluffy and the sheets smell fresh. There is negligible noise from the adjacent rooms and hallways. Despite the hotel's close distance to the highway, the traffic noise won't disturb you. Moreover, the immediate area is safe enough for you to come back late at night.
Negative Reviews
negative:
Some staffs seemed rude and cold
Some employees assigned at the front desk treated guests a bit coldly at times. During check-in, they do not even smile at you. However, you can clearly see that they work as fast as they can. Moreover, they genuinely apologized upon raising the concern to the management.
negative:
Issues with the linens
There are times when the carpets are a bit damp. Some curtains have small holes. However, they are still clean. Moreover, the staff can provide replacements if you want.
negative:
Repetitive menus during breakfast
The taste of the food is satisfactory. However, there is no change in the type of food served. If you stay for two to three weeks, you might look for a change. Thus, you are advised to eat at the restaurants outside the hotel.