Positive Reviews
positive:
Absolutely fantastic staff
It was near impossible to find a bad word written about the staff. On the contrary, more than one or two guests thought that several staff members were the friendliest and mot helpful they had encountered in many years of hotel stays.
positive:
Spotlessly clean rooms
Guest after guest mentioned that they could find no fault with the cleanliness of their room. Even those who admitted to being “neat freaks” felt that the housekeeping staff had done an incredibly good job each time they cleaned their room.
positive:
Exceptionally pet-friendly
Guests traveling with their pets welcomed
La Quinta's incredibly pet-friendly policies. They felt that their animals were
actively welcomed, rather than merely tolerated as a matter of policy.
Negative Reviews
negative:
Woken up by barking dogs
The downside of the pet-friendly policy was that dogs have a tendency to bark, even well-behaved ones. A couple of guests mentioned being woken up or disturbed by dogs in nearby rooms barking.
negative:
Pull-out couch uncomfortable
Perhaps this was no surprise, since pull-out couches are seldom as comfortable as beds, but quite a number of guests remarked that the ones used in this hotel were especially uncomfortable. Guests relegated to one of these did not seem at all happy.
negative:
A little hard to find
For reasons that weren't fully explained, a remarkable number of guests said that they found the hotel quite difficult to find at first. Most went on to say that after they had located it, it became easier to make their way to and from the highway, but they did tend to struggle at the outset.