Positive Reviews
positive:
Outstanding location
Most guests have been fond of the area in which this hotel is located. The property sits in Le Plateau-Mont-Royal, which is away from the attractions of Old Montreal, yet still within walking distance. There is also a metro station nearby for guests who don't wish to walk into the downtown area.
positive:
Very friendly staff
Many guests have been impressed by the staff at this hotel, as they are hard-working and always very friendly. The quality of the staff has been a highlight for those staying at the property because it made it easy for them to approach the front desk whenever they experienced an issue.
positive:
Nice, large rooms
Numerous guests have liked the rooms at this property, as they are large and well-appointed with up-scale furnishings. The rooms also have a fridge, microwave, and coffee maker, giving guests the chance to store and re-heat food, should they desire.
Negative Reviews
negative:
Difficult to find parking
Past guests have found it difficult to find parking in the area around this property. The hotel only offers valet parking and guests who didn't want to pay the fee associated with this parking were forced to find their own spot.
negative:
Doesn't have an elevator
There have been complaints about the lack of an elevator at this hotel. Guests with mobility issues have struggled to reach the top floor with their luggage because of the elevator situation.
negative:
Noise issues
Guests have reported issues with noise from the street below, the refrigerators, the air conditioning, and other rooms while staying at this property. Since the building is old, there isn't much soundproofing.