Hotel Kronprinz Hamburg (Hamburg, Germany)

Front-of-house staff at this hotel get glowing reports from reviewers, who find them ready and willing to go out of their way to solve problems and give helpful advice on local points of interest. Waiting staff in the breakfast room also receive abundant compliments for their positive approach.

Public transport-users love that Hamburg's Main Station is opposite this hotel, making light work of getting to and from the airport and exploring the region. With the city's best shopping streets and several museums within walking distance, reviewers are rarely disappointed in this hotel's location.

Many a breakfaster has testified to the palatable and varied array of hot and cold items served in this hotel's breakfast room. The attractive presentation and freshness of the food on offer, including fruit, bread, cooked meats, eggs and cheeses, combine to leave a lasting impression on reviewers.

Guests who stayed in front-facing, lower level rooms at this hotel have reported being disturbed by noise from the bustling main road that runs between the hotel and the Hauptbahnhof. Several reviewers also complained about noise heard through thin walls between rooms and also from the corridor.

Some find the guestrooms here a little pokey for their tastes, with several commenting that their bathroom was equally cramped. However, taking the budget pricing into consideration, most were happy with the furnishings and facilities found therein, as well as the standards of cleanliness.

Although many guests find the free internet in rooms sufficient for their surfing needs, several find the connection too weak for doing much other than checking emails, with some describing upload/download speeds as painfully slow. A few guests experienced problems using a mobile phone in the building.