Positive Reviews
positive:
In-room amenities receive praise.
Despite being a budget option, guests staying at Knights Inn Ferguson are quick to praise the hotel's in-room amenities. The inclusion of a microwave and refrigerator is particularly popular, while flat-screen TVs with cable channels prove to be a welcome addition.
positive:
Hotel employees are friendly.
Most guests staying at the hotel find employees to be friendly and helpful. Even those guests arriving late at night or in the very early hours of the morning report arriving to a warm welcome.
positive:
Rooms are a good size.
According to reports, rooms at the hotel are a good size. Guests are pleased by the spacious accommodations, reporting they have plenty of room to spread out.
Negative Reviews
negative:
Some cleanliness issues reported.
According to reports, cleanliness at Knights Inn Ferguson can be a concern. Past guests have experienced an assortment of hygiene issues, which include dirty carpets, stained sheets, and moldy bathrooms. Meanwhile, the hotel is said to feature unpleasant odors, while housekeeping is described as inconsistent.
negative:
Free breakfast is minimal.
Guests stopping for the hotel's free breakfast are often left disappointed. According to reports, pickings are slim, often consisting of a few pastries and donuts. Meanwhile, guests are not always complimentary about the coffee and orange juice available.
negative:
Local neighborhood lacks appeal.
A number of guests report that the local neighborhood around the hotel can be somewhat intimidating, while the locals are said to be noisy and daunting. As such, some guests do not feel safe during their stay.