Positive Reviews
positive:
Situated very close to Harrogate town centre.
Judging by the reviews of The Kingsway Hotel, the biggest plus point for this hotel is its location. It is very close to the town centre and easily accessible from the train station on foot. The Harrogate International Centre is moments away, making it a convenient place to stay for anybody attending a conference.
positive:
Attentive staff at breakfast time.
A number of reviews make a point of mentioning how attentive staff are at breakfast time, suggesting good levels of customer service. As for the breakfast itself, it gets more good reviews than bad, with guests able to have both a cooked breakfast and any continental items they might choose.
positive:
Clean and tidy.
While guests should expect a certain level of cleanliness as standard when they stay in a hotel, guests make a point of saying that The Kingsway Hotel is a clean and tidy throughout which can only be a good thing.
Negative Reviews
negative:
Problems with noise from the busy road.
The Kingsway Hotel overlooks a town centre main road, and some guests report this as being a problem. The noise from passing traffic has caused a disturbance on a night, as have noisy passers-by in the street.
negative:
Rooms are on the small side.
Rooms at The Kingsway Hotel are described as perfectly functional and acceptable. However, some guests have made a point of saying that the rooms are on the small side, making their stay a bit less comfortable than it otherwise could have been.
negative:
Temperamental showers.
The showers at The Kingsway Hotel come in for criticism. Not only are they said to erratic in terms of water pressure, the actual temperature of the water is said to vary between hot and cold for no apparent reason, making for a frustrating experience.