About Kenzi Club Agdal Medina - All Inclusive
Kenzi Club Agdal Médina is a four-star resort offering all-inclusive accommodation. It’s located in central Marrakech with the Atlas mountains as its backdrop.
All rooms are equipped with air conditioning, private terrace or balcony, free Wi-Fi, satellite TV, desk, minibar, in-room safe, toiletries, bathroom featuring a separate bath and shower.
Hotel amenities include 24-hour front desk reception. laundry facilities, conferences spaces, child minding services, on-site swimming pools, children’s club and pool, tennis courts, fitness centre and spa treatments.
The Atlas restaurant serves three meals a day and the Orangery restaurant which specialises in Moroccan cuisine is open for dinner only. There are also two bars to choose from.
Kenzi Club Agdal Médina offers a shuttle bus service into the city centre where guests can explore the medina and market stalls. There is a nightclub and shopping facilities on-site.
Positive Reviews
positive:
Plenty of choice.
Whether you are looking at food or activities to participate in, you’ll find plenty to choose from at Kenzi Club Agdal Médina. This all-inclusive hotel provides a variety of food options over breakfast, lunch, dinner. Mid afternoon snacks are also provided. Guests can also participate in a range of on site activities including tennis, football, water aerobics, archery and various children’s activities are organised daily. Night time entertainment is also available.
positive:
Easy access to city centre.
The hotel provides a regular shuttle bus service into the city centre which is just 10-minutes away. There you can explore the souks, local streets, go shopping and visit various bars and restaurants.
positive:
Beautiful hotel and amenities.
The hotel grounds are large, beautifully maintained and well presented. The rooms are also spacious, comfortable, clean and lovely to relax in or to sit on the balcony and take in the surrounding views.
Negative Reviews
negative:
Problematic Wi-Fi connection.
At times the Wi-Fi connection can be difficult to connect to. Some guests reported that they could not reliably access the Wi-Fi in their rooms or in the public areas.
negative:
Food can be repetitive.
While there is a large selection of food to choose from, some guests found that it was repetitive to be offered the same types of food each day. Some guests also complained that the food was not fresh and was not always tasty.
negative:
Customer service needs attention.
Some guests experienced the staff to be unfriendly and unhelpful as requests for assistance were not always met in a timely manner. Some English-speaking guests also experienced frustration in trying to communicate with staff that did not speak English very well.