Negative Reviews
negative:
Spastic Wi-Fi at Best
Many guests reported faulty Wi-Fi services in their rooms. Becoming connected is not a problem, but staying connected is. The services seems to be the same whether in public or private areas.
negative:
Maintenance is Slow to Respond
Several guests reported the air conditioning going out. When this was mentioned to management, there was no resolution, no fans, nor any discount for the inconvenience. Others had issues with leaks, windows that wouldn't open or close, or loud plumbing. None of these issues were ever resolved during the guests' stay.
negative:
Noisy Place in Mexico City
Many guests stated that the location was wonderful, but the location, itself, since it is in the middle of city, tends to be very noisy, very late into the night. Former guests wish that the management would invest in some soundproofing. Others suggest booking rooms on the higher floors to mitigate the noise.