Hotel Kärntnerhof (Vienna, Austria)

To the staff, nothing proved to be too much to handle. They were exceptionally helpful to guests. They were always keen to impress and assist. When it came to giving directions or suggestions to nearby points of interests, they were always ready.

The housekeeping team is always very detailed in their line of work. The rooms are cleaned on a regular basis. The guestrooms are all modern, roomy, well furnished and attractively decorated.

There are plenty of attractions within easy reach of the hotel. Its location is perfect if you want to explore the City of Vienna It is well situated close to many amenities, such as restaurants and pubs, and guests can access them on foot. St. Stephen's Cathedral is a walking distance from the building.

A number of guests were not satisfied with the hotel's breakfast arrangements. They felt they had to wait for long in order to be served. Some felt that the small breakfast room was the main issue that led to the long queues.

A number of guests were concerned that there was no air conditioning in the rooms. At times room temperatures can get to be pretty high and opening windows doesn't seem to solve the problem. Most felt that the units should be included in all rooms.

A few guests felt that the water temperatures were irregular. Many reports were that the water would keep alternating from hot to cold with no in-between available.