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    Hotel Inn by the Falls (Niagara Falls, Canada)

    Hotel Inn by the Falls (Niagara Falls, Canada)

    About Inn by the Falls

    Top amenities

    • Pool
    • Parking
    • A/C
    • Gym

    Rating overview

    • LocationExcellent  8.6 / 10
    • RoomsFair  7.4 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    In the heart of the tourist district.

    The motel is less than a five-minute walk from Clifton Hill, the main tourist hub in Niagara Falls, and within minutes of many popular attractions, including Casino Niagara, Fallsview Indoor Waterpark and Hershey's Chocolate World. The famous waterfalls are also within a mile of the motel, making it a conveniently-positioned property.

    positive:

    Helpful and courteous staff.

    Previous guests have been quick to praise the motel staff. According to reports, employees are friendly, courteous and helpful.

    positive:

    Access to amenities at sister hotel.

    Guests staying at the motel are granted access to a number of amenities at Country Inn & Suites, the motel's sister property located next door. Accessible amenities include an indoor pool, fitness room, games room and laundry facilities.


    Negative Reviews

    negative:

    Old amenities require updating.

    Reports suggest that many amenities within the motel are somewhat long in the tooth. Guests point out that TV sets, carpets, mattresses and air conditioning units are all aging and in need of updating. Meanwhile, décor and furnishings at the motel are said to be outdated.

    negative:

    Noticeable exclusions prove trying.

    A number of noticeable exclusions have negatively impacted guests staying at the motel. Such omissions include Wi-Fi, in-room refrigerators and an on-site reception (guests have to check-in at the neighbouring hotel). With the motel being a three-story building, the absence of an elevator has also proven tricky for less mobile guests.

    negative:

    Smell of smoke in non-smoking rooms.

    Despite being billed as a 100% non-smoking property, a number of guests have complained that their accommodations smell of stale cigarette smoke. It appears that the no-smoking policy is not strictly enforced.


    All amenities

    Property amenities
    1. Arcade/Video games
    2. Entrance hall/lobby
    3. Express check-in
    4. Gym
    5. Parking
    6. Indoor swimming pool
    7. Hotel safe
    8. Non-smoking rooms
    9. PC with internet
    10. Casino in the hotel
    11. 24-hour reception
    12. Deck chairs
    13. Laundry service
    14. Washing machine
    15. Pool
    16. Free WiFi
    17. Breakfast
    For children
    1. Cot
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Electric kettle
    7. Air conditioning
    8. Radio
    9. Telephone
    10. Cable TV

    Contact

    5525 Victoria Avenue,  L2G 3L3,  Niagara Falls,  Canada
    Telephone: +1(905)3577155 | 

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