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    Hotel Indigo San Antonio Riverwalk, an IHG Hotel (San Antonio, USA)

    Hotel Indigo San Antonio Riverwalk, an IHG Hotel (San Antonio, USA)

    About Hotel Indigo San Antonio Riverwalk, an IHG Hotel

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.8
    trivago Rating Index® based on 6945  reviews from:
    • Hotels.com(7.8/10)
    • LocationGood  7.8 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  8.6 / 10

    Positive Reviews

    positive:

    A quiet yet convenient location..

    Many guests appreciate the hotel's location at a quieter stretch of the Riverwalk, noting that the restaurants, bars, and shops are about a 15-20 minute walk along the water. The San Antonio Museum of Art and the Pearl Brewery are about the same distance away. The hotel also boasts its own river taxi stand and a complimentary shuttle with a three-mile radius. The new Tobin Center for Performing Arts is right across the river.

    positive:

    Stylish rooms with a view..

    Guests often describe the bright, modern decor in the rooms and lobby as "fun", "cheerful", or "quirky". Many report a great night's sleep in the comfortable beds, and also appreciate the high quality bath products. Several guests were delighted to find that their balcony offered both a view of the water and a bit of privacy thanks to the towering palm trees around the terrace.

    positive:

    Friendly, helpful staff..

    The front desk staff have received many positive reviews for their friendly and professional customer service, with guests often singling out team members for "above and beyond" gestures of hospitality. Guests often remark that they are greeted warmly by every member of staff they meet, from housekeeping to management.


    Negative Reviews

    negative:

    Do step lightly..

    A few guests were disturbed by footsteps overhead and in the halls. They seem to be particularly loud due to the laminate flooring, though most guests understand it is a cleaner and more practical choice for a pet friendly hotel.

    negative:

    What's in a name?

    Several guests felt misled by the "Riverwalk" in the hotel's name given the distance from the restaurants, shops, and bars. Others were disappointed in the "river view" from the balcony in some rooms.

    negative:

    Room for improvement in housekeeping..

    Some guests were disappointed in the overall level of housekeeping, or were dismayed to find various insects in their rooms, particularly on the first floor.


    All amenities

    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Gym
    5. Parking
    6. Terrace
    7. Pets allowed
    8. Hotel bar
    9. Outdoor swimming pool
    10. Conference rooms
    11. Non-smoking rooms
    12. Restaurant
    13. 24-hour reception
    14. Snack bar
    15. Deck chairs
    16. Towels at the pool
    17. WiFi in public areas
    18. Room service
    19. Fax/Modem access
    20. Free WiFi (public areas)
    21. ATM
    22. Pool
    23. Luggage storage
    24. Housekeeping
    25. Free WiFi
    26. Breakfast
    27. Regular disinfection
    28. Hand sanitizer provided
    29. Temperature screening
    30. Safe distance
    31. Response protocol
    32. Online check-in/check-out
    33. New safety protocols
    34. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine
    17. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Boutique hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    830 North Saint Mary's,  78205,  San Antonio,  USA
    Telephone: +1(210)5271900 | Fax: +1(210)5279969

    Frequently Asked Questions about Hotel Indigo San Antonio Riverwalk, an IHG Hotel

    • Is there a pool area at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

      Yes, Hotel Indigo San Antonio Riverwalk, an IHG Hotel offers 2 pool areas.

    • Are pets allowed at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

      Yes, Hotel Indigo San Antonio Riverwalk, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

      Yes, Hotel Indigo San Antonio Riverwalk, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hotel Indigo San Antonio Riverwalk, an IHG Hotel?

      Check-in at Hotel Indigo San Antonio Riverwalk, an IHG Hotel is available from: . Check-out time is by .

    • Where is Hotel Indigo San Antonio Riverwalk, an IHG Hotel located?

      Hotel Indigo San Antonio Riverwalk, an IHG Hotel is located in 830 North Saint Mary's, 78205, San Antonio, USA.

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