Hotel Indigo Cleveland Beachwood, an IHG Hotel (Beachwood, USA)

Guests state that the rooms at this hotel are nice and clean when you arrive. The amenities are convenient and allow for a more comfortable stay. The overall room experience for these guests was a pleasant one and they also mention that the beds are very comfortable and rooms are spacious.

Guests were really happy to discover that there is a lot of parking available for guests at this hotel. There is always a space available at any time of the day. This is very convenient for guests that want to leave and return to the hotel more than once a day.

Guests state that this hotel is in a very convenient location. It is close to shopping malls and various restaurants, as well as close to business services and bars if you feel like meeting friends for drinks.

Guests were disappointed to discover that the breakfast doesn't continue on until 11 a.m. They found that it wasn't always easy to make it to an early breakfast while on vacation and felt that the hotel should at least provide some basic snacks and coffee service for those who wake up after 10 a.m.

Guests mention that some of the staff wouldn't be that attentive or responsive when they spoke to them. They felt ignored and unwelcome by some of the front desk staff members.

Guests mention that the room service isn't that great at this hotel. They state that the meals were too heavy and there wasn't that much choice when browsing through the in-room menu. It didn't really help when guests wanted to get a light snack or appetizer before going out for the evening.