About Hotel ICON, Autograph Collection
Icon Autograph Collection is a four-star hotel featuring a twenty-four hour business center, complimentary wireless Internet access and twenty-four hour fitness facilities. The hotel is a ten minute drive from Discover Green.
Room amenities include cable TV, premium hypoallergenic bedding, a coffee/tea maker, a refrigerator, a laptop compatible in-room safe and free designer toiletries.
Icon Autograph Collection features a twenty-four hour front desk, express check-in/out, luggage storage and television in common areas.
Line & Lariat serves breakfast, lunch and dinner. Guests can enjoy regional drought beers and fine wine at Line & Lariat Lounge. The Wine Vault is a private dining room that seats 30 guests and has thousands of vintages artfully displayed. A daily breakfast is available at a surcharge.
The hotel is a five minute drive from Minute Maid Park and a short walking distance to Preston Station.
Positive Reviews
positive:
Excellent service from hotel staff members
Guests are treated in a very professional and friendly manner by all staff members whether it be in the bar, at the reception desk or housekeeping. Their warm and enthusiastic demeanor while dealing with guests ensures you feel right at home and well taken care of.
positive:
The hotel has clean and elegantly decorated rooms
The rooms are well maintained and very clean. The decor is modern and blends in well with the general hotel theme. The rooms are very large and well arranged. The beds are big and very comfortable.
positive:
Top-notch fitness facilities located onsite
The hotel's gym is well equipped and kept impeccably clean. The machines are well spaced and guests have the freedom and room they require to work out in peace. The fact that the fitness center is open for twenty-four hours is a big plus for most guests.
Negative Reviews
negative:
Hard to operate and faulty air-con system
Quite a number of guests complained about the air conditioning system in their rooms. Some were disappointed that a few of the units were faulty and did not operate as expected. Others found the systems to be too difficult and had a hard time adjusting them to fit their preferences.
negative:
The hotel's parking fees appear to be expensive
Some guests felt that they were being overcharged for overnight parking at the hotel. Other concerns regarded that at times there were fewer parking spots available to the guests.
negative:
Breakfast buffet appears to be below par
A few guests have complained that the breakfast buffet was not fresh and that the menu was dated. Those who went for a hot menu were greeted with cold and at best lukewarm dishes and drinks.