Hotel ibis Rio de Janeiro Santos Dumont (Rio de Janeiro, Brazil)

This hotel is very popular with guests who need a place to stay before catching early departing flights from the airport. Some commented that they walked to the airport from the hotel, especially during the daytime.

Guests remarked that they loved how close this hotel is to metro stops and some of the areas most well-known sites. Because there are also plenty of bars and restaurants around, guests felt there was a lot to do right outside the hotel's door and said that the centralised location was overall one of the best things about it.

Guests were impressed by the value this hotel offered. Many commented that they had done research about other options in the area before booking here and found this property gave them the most for their money.

There were consistent comments about the front desk staff taking a very long time to get guests checked in. Guests reported that the front desk often had long queues and that the employees seemed to be overwhelmed and not able to adequately deal with the demands.

Guests often found minor cleanliness problems that indicated the housekeeping staff frequently did not pay enough attention. Problems cited included dusty surfaces, dirty carpets and stray hairs in the bathrooms and beds.

Guests gave feedback to say that the selection of breakfast items was not extensive enough for the price charged to eat from the buffet. They also would have preferred if the hotel offered some different things each day because they said the buffet got boring after a few days since it didn't change.