Hotel ibis Navi Mumbai - An Accor Brand (Mumbai, India)

Guests were extremely impressed by the demeanour of the staff members. Many guests called employees out by their first names when giving reviews about the property to explain how certain workers went far above what they would have expected.

Many of the positive reviews about this property came from guests who were using this hotel for business purposes. They reported that the hotel was well located for their needs, especially because it's not far from the airport. Guests also commented that because the property is surrounded by major roadways, they could easily leave the hotel to meet with clients as needed.

Guests remarked that the accommodations at this property were in very good condition. They commented that the housekeepers did a thorough job of keeping the rooms tidy, and said everything was in working order and looked well kept.

Guests complained that the rooms felt cramped, especially when all their suitcases were in them. They also gave feedback to say that because the rooms were so small, they were not ideal choices for families, and would be best for solo travellers.

Many guests were not accustomed to having to bring their bags up to the rooms themselves. They commented that it would have been much better if the hotel would have provided a porter service.

Feedback from guests indicated that the food prices were higher than expected. Furthermore, guests said that although the food was usually okay, it was not outstanding, and that the taste and overall quality did not justify the prices paid.