Hotel ibis budget Bordeaux Centre Bastide (Bordeaux, France)

Guests reported that the staff knew a lot about the surrounding area, and said they were extremely welcoming and ready to help. As a result of these characteristics, guests decided that the service they received from staff was a highlight of staying here.

Guests mentioned that this hotel was steps away from a supermarket, and many decided to use it to save on food costs. Furthermore, guests were delighted to discover that they were within walking distance to the centre of the city and didn't have to rely on public transit or taxis to get there.

Guests repeatedly said that the housekeepers apparently take great pride in their work, as evidenced by the fact that the hotel and the public areas were so clean. From the rooms to the breakfast area, guests noted that the environments were quite clean.

Guests discussed how their air conditioners were frequently malfunctioning. Although staff members were quick to attend to the issue, guests still found it frustrating. There were even guests who had stayed in the hotel several times and said the air conditioner did not work on more than one occasion.

Guests were slightly disappointed because they said the Wi-Fi signal was not very reliable. Specifically, some guests were not able to connect to it when they were inside their rooms, and others had trouble maintaining a connection.

Even when the bathrooms appeared to be clean, guests smelled odd odours that originated from the bathroom. There were also comments that it seemed the cleaning staff may have tried to cover up a smell with cleaning supplies but were unsuccessful.