Hotel Iberia - San Juan (San Juan, Puerto Rico)

Guests liked the location of this hotel. Beaches are a short walk away, but you can also reach many of the city's attractions easily on foot or use the bus which you can catch at a bus stop nearby. The airport is a short 15 minute drive away. A grocery store is right next to the hotel. Guests felt the neighbourhood was safe and quiet.

Guests liked the level of cleanliness of the rooms. While many feel that the rooms are not fancy, they are spacious and offer good air conditioning and Wi-Fi reception.

Guests felt the staff really went out of their way to make them feel welcome here. They received great ideas on what to do and had no problem obtaining directions and helpful tips. The owner checked constantly on guests, trying to make sure that their needs are fulfilled.

Guests may have to navigate stairs to get to their rooms as the hotel does not provide an elevator. This might be a problem if you have mobility issues. The staff will help you with your luggage. You could also ask for a room on the ground floor.

Guests who wanted to enjoy some TV while staying here were not happy about the limited choice of two channels which broadcast in English. Most of the programming is in Spanish.

Many guests had stains on the linens that were used, which shows that the linen is probably beyond its prime. Guests did not feel as if the linen was not washed, it's just quite old and shows the wear and tear of it.