Positive Reviews
positive:
Location, location, location
You can’t beat this location which puts you in the heart of Reston Town Center. There you’ll find dozens of restaurants, shops and bars as well as plenty of night life. The hotel is 1.6 miles from Wiehle-Reston East Metro Station which makes travel to nearby Washington DC a breeze..
positive:
The staff goes above and beyond
The friendly, multilingual staff goes above and beyond to make your stay exceptional from the moment you arrive and they’re happy to accommodate special requests. The concierge is knowledgeable about the happenings in and around this area and can direct you to places to dine, drink and shop as well as transportation and attractions nearby.
positive:
The guest rooms are well-appointed and clean
The spotlessly clean guest rooms and bathrooms paired with super comfortable beds at this non-smoking hotel make your stay a relaxing one. Extra amenities like bathrobes, and lovely toiletries make you feel pampered.
Negative Reviews
negative:
The shuttle service can be inconsistent
The airport shuttle can easily get overbooked and when traffic is heavy it may not run on time. If you plan on using this service, be sure and give yourself extra time in order to get to your flight with no worries.
negative:
There’s a charge for Wi-Fi
There’s a charge for Wi-Fi in the standard guest rooms which is unfortunate for those who want to stay connected via their phone and other devices. However, you can upgrade for service that is included in your stay.
negative:
There are parking issues
There may be a shortage of parking spaces when the hotel is booked to capacity and there are private events happening on property. At times like this, you may want to take advantage of the valet parking on offer here.