Positive Reviews
positive:
Hotel is close to the metro station.
Hesperia Madrid is located just within walking distance from the nearest metro station. This makes practically everything in the city accessible. Moreover, this makes travelling around and visiting different attractions almost hassle-free, allowing you to
positive:
Room service is very convenient.
Guests who wish to dine in the convenience of their own rooms may avail of the 24-hour room service. Be assured that the food delivered to you will be fresh and of high quality. In addition, this is very useful, especially during late nights when almost e
positive:
Lovely breakfast jump-starts your day.
Eating breakfast in the hotel is a lovely experience. With fresh fruits and hot pastries, you will surely be able to start your day right. The breakfast buffet served in the restaurant has a great variety that would definitely prepare you for a busy day.
Negative Reviews
negative:
Wi-Fi connection is a bit unreliable.
Many guests have complained that the hotel’s Wi-Fi connection isn’t fast and reliable, making it inconvenient for those who wish to attend to important matters online. Moreover, it also gives the younger guests a hard time in sharing their vacation to the
negative:
Rooms may be a bit small.
For a five-star hotel, the rooms are a bit small. For those who are used to huge accommodations, this might feel a little weird. However, the rooms are still adequate in size and are decorated with modern furnishings and amenities.
negative:
Problems with air conditioning may arise.
It could get pretty hot in Spain and the last thing that you would want during those times is a broken air conditioning unit. At times, the air conditioners might not be blowing cold air. Luckily, though, the hotel staffs are quick to respond to such emer