Positive Reviews
positive:
Excellent and world-class restaurant.
Mezbaan is highly recommended to everyone looking for a fine dining experience. Over the years, the restaurant gained many loyal guests, thanks to its exquisite food and excellent customer service. It is actually one of the best restaurants in the city. Y
positive:
Impressive and highly trained staffs.
Upon arrival, the staff at the front desk makes sure you know everything you need to know about the hotel, including the extra charges. Furthermore, an employee will tour you around the hotel. The staffs kindly arrange an itinerary of your trip around the
positive:
Hotel has easy access to the airport.
From the Hilton Cape Town City Centre, the airport is about a 20-minute drive away. There is car rental available, which is actually inexpensive. Moreover, you can opt to ride a taxi, bus, or train going to the airport. These modes of transportation are c
Negative Reviews
negative:
Delays in check out can be experienced.
You have to be patient when checking out of the hotel. There are times when the check out process takes longer than usual. However, the staff at the front desk continues to do their best in working efficiently.
negative:
Hotel can be a bit noisy.
The hotel has a great location, but the streets can be busy sometimes. Due to this, the noise enters the rooms. It is advised that you choose the rooms on the upper floors or close the windows. Moreover, the staff can provide you with earplugs.
negative:
Some bathrooms have strange smells.
You can smell cigarettes and extreme moisture in some of the bathrooms. If this bothers you, you can ask for air fresheners or have the bathrooms cleaned again. Better yet, you can ask to be transferred to other room.