Positive Reviews
positive:
Rooftop Revelry
Reviewers routinely rave about this hotels majestic rooftop bar. With stylish seating and jaw-dropping views over the city, the area is popular with guests looking for a cool and relaxed place to unwind of an evening. Friendly barstaff foster a laid-back atmosphere and mix a mean cocktail.
positive:
Prime Placement
First-time visitors to the capital frequently choose this hotel because of its prime location. Within walking distance of all the major monuments and typical tourist attractions and a couple of blocks to the metro for further afield attractions, it's no wonder this facility is first choice for first-timers.
positive:
The Epitome of Hospitality
The welcoming workforce is oft-thanked for making already-great stays even more memorable. Countless comments attest to the various lengths personnel have been willing to go in order to accommodate guests. From sightseeing advice to help printing boarding passes, it seems nothing is too much for staff.
Negative Reviews
negative:
Chaotic Morning Meal
While early risers tend to enjoy the breakfast spread, those appearing towards the end of service might find some items unavailable. During busy times, the area cannot handle the number of diners, leaving some with no choice but to grab their grub and retreat to their room.
negative:
Unmemorable Rooms
Guests accustomed to the brand are occasionally disappointed at the size of some accommodations here. Apparently smaller than at other Hyatt properties, rooms in the former office building also retain some unwelcome original features, including windows in weird places and unremarkable views.
negative:
Minor Moans
From time to time, a guest experiences a rough night's sleep because of noise from a nearby club, grouses about the over-priced and option-less valet parking or has a less-then-five-star customer service experience at the front desk, but, thankfully, such instances are rare.