About Hyatt House Houston Galleria
Hyatt House Houston Galleria offers residential-style accommodation just a few blocks from The Galleria Mall. This smoke-free hotel features an outdoor pool and free Wi-Fi access.
Standard rooms and suites at this hotel come equipped with flat-screen TV, coffee maker, walk-in shower, work desk, hair dryer, ironing facilities, and a fully equipped kitchen.
Amenities at this pet-friendly hotel include guest laundry facilities, 24-hour fitness center, fire pit, grilling area, 24-hour business center, meeting rooms, complimentary grocery shopping service, in-house market, and paid parking.
A complimentary hot breakfast is served each morning in the hotel breakfast room while the H Bar is open throughout the evening serving a wide variety of light dishes and drinks.
Hyatt House Houston Galleria is nineteen miles from Houston Hobby Airport while the Houston Rockets are eight and a half miles away. Houston Arboretum & Nature Center is just three miles away.
Positive Reviews
positive:
Wonderful location
This hotel is ideally located just three blocks from The Galleria Mall and only a short drive from the freeway. There's plenty to do around the area, and if you don't fancy eating in your room, then you can try one of the many local restaurants.
positive:
Superb rooms
The rooms at the hotel are said to be extremely comfortable and in great condition. There are also a lot of in-room amenities that make your stay all the more pleasant, but it's the kitchen that impresses guests the most.
positive:
Great value for money
The rooms are so well-equipped and the hotel amenities so numerous that many guests feel that this hotel is a bargain. The rates are not too high, and you even get a free breakfast and free Wi-Fi thrown into the deal.
Negative Reviews
negative:
Lack of basic customer service
Some guests have noted that the staff of this hotel lack the most basic of customer service skills. They encountered issues such as rude front desk staff and housekeeping staff that don't really take their job too seriously.
negative:
Paid parking not ideal
Most other hotels in this chain will offer free parking unless they are in a very expensive area. This hotel is not in a majorly built up area nor and expensive one, so guests are surprised that they are expected to pay for parking.
negative:
No further issues reported
So far, there has been no further negative opinion expressed about this hotel.