Hotel Hyatt House Houston Galleria (Houston, USA)

This hotel is ideally located just three blocks from The Galleria Mall and only a short drive from the freeway. There's plenty to do around the area, and if you don't fancy eating in your room, then you can try one of the many local restaurants.

The rooms at the hotel are said to be extremely comfortable and in great condition. There are also a lot of in-room amenities that make your stay all the more pleasant, but it's the kitchen that impresses guests the most.

The rooms are so well-equipped and the hotel amenities so numerous that many guests feel that this hotel is a bargain. The rates are not too high, and you even get a free breakfast and free Wi-Fi thrown into the deal.

Some guests have noted that the staff of this hotel lack the most basic of customer service skills. They encountered issues such as rude front desk staff and housekeeping staff that don't really take their job too seriously.

Most other hotels in this chain will offer free parking unless they are in a very expensive area. This hotel is not in a majorly built up area nor and expensive one, so guests are surprised that they are expected to pay for parking.

So far, there has been no further negative opinion expressed about this hotel.