Hotel HR Esmeralda Luxor (Buenos Aires City, Argentina)

Many guests appreciate that room service and housekeeping are quick and efficient, and say that requests for extra toiletries and fresh towels are handled promptly. Others add that the manager is friendly and readily mingles with guests, and note that the front desk staff is organized, tour assistance is provided in a professional manner, and the concierge is attentive to guests' requests.

Several guests mention that the property provides easy access to Casa Rosada, and say that the nearby Plaza de Mayo is an iconic 19th century square considered the political and financial hub of the city. Others add that the Buenos Aires Botanical Garden, also nearby, is a peaceful setting surrounded by well manicured landscapes, and appreciate that tours to the Costanera Sur Ecological Reserve are easily arranged from the tour desk.

Many guests appreciate that mouth-watering grilled dishes, delectable desserts and savoury soups are freshly prepared by an expert chef every evening, and love the wide variety of hot and cold items available for breakfast. Others add that the ambience is stylish and comfortable.

Some guests mention that the drapes and carpets look faded, and note that the bathroom floors are uneven, the sinks have stains, and the space between furniture feels cramped. Others add that the beds are uncomfortable, the furniture looks worn, and there is limited space for wardrobe and luggage storage.

A handful of guests comment that the exercise equipment is old, the area lacks proper ventilation, and there is no proper changing area. Others dislike the dim lighting.

Some guests mention that Wi-Fi signals in the hallways and lobby are weak, and note that mobile phone reception in the area is patchy.