Hotel Howard Johnson Kelowna (Kelowna, Canada)

In terms of customer service, most former guests were very happy about this facet of the hotel. From the front desk personnel to the breakfast attendants, all of the staff members have typically been commended for their apparently accommodating and kind conduct.

Most previous visitors that used it were complimentary about the quality of the accommodation's Wi-Fi service. As well as being complimentary, the wireless Internet was usually considered reliable and speedy.

While its variety was deemed as basic on occasion, the continental breakfast served by the hotel was appreciated for being inclusive with the general cost of staying. Furthermore, the quality of the items provided for breakfast was judged positively overall.

When taking into account overall opinion, the location of the accommodation was seen as one of its weakest aspects. This was mainly due to its position outside of the city centre, with downtown Kelowna over ten minutes away by car.

According to the sentiments of a notable amount of recent guests, the hygiene levels of the accommodation are not at an acceptable standard. From leftover litter to unclean bedding, the attention to detail with the housekeeping was regarded as lacking on a somewhat regular basis.

Although it has been noted that some renovations have taken place with the rooms, the accommodation was still described as outdated at times by former visitors. From the supposedly aged exterior to malfunctioning air conditioning, various aspects of the property have been said to be dated.