Hotel Howard Johnson Inn Tropical Palms Kissimmee (Kissimmee, USA)

The rooms were reportedly basic but clean and comfortable enough for a short stay, although a few critics said they found some rooms and bathrooms to be rather small. Guests liked the way the rooms were well-equipped with fridges and microwaves. There was also praise for the usually competitive room rates.

Reviewers welcomed this hotel's location just off US Route 192 and about ten miles from Interstate 4. It paved the way for straightforward access to area attractions, shopping malls, sightseeing and dining options. Visitors in town to experience area theme parks loved the hassle-free access to Walt Disney World Resort, about 15 minutes' drive away. There was also a convenient local area shuttle available to take guests to theme parks for a small charge.

Many guests were impressed with the customer service, often calling personnel obliging, friendly and professional. Nonetheless, a few reviewers were critical of occasional mix-ups with bookings on arrival.

Light sleepers blamed thin walls for occasionally enabling them to hear noise from connecting rooms and corridors. There were also some reports of musty smells and cleaning products odors in some parts of the hotel.

The free Wi-Fi access was a welcome addition for reviewers, although there was occasional criticism of poor speeds and patchy coverage on the network.

Some critics were unimpressed with cleanliness standards, reporting problems like bathrooms that were unsatisfactorily cleaned or dirty carpets. There were also infrequent reports of encounters with cockroaches. Some reviewers felt the property would be enhanced by extra remodeling to address maintenance issues such as exteriors that would benefit from repainting, dated decor, dim lighting, noisy air-conditioning and blocked drains.