Positive Reviews
positive:
Popular oceanfront location
Vacationers loved being next to the beach and also appreciated the hotel's proximity to theme parks, area attractions, entertainment and shopping. Furthermore, it was just off the northern end of Ocean City Boardwalk and walking distance from a wide choice of eateries. Motorists welcomed the proximity of Maryland Route 528, just two blocks away.
positive:
Friendly staff
Pleasant, helpful and professional were just some of the words reviewers used to describe the staff at this hotel. A few guests, however, claimed they occasionally encountered disorganized personnel.
positive:
Praise for modernized rooms
Modern in-room features like flat-screen TVs and fresh decor appealed to most visitors as did shared facilities like the inviting swimming pool. Some rooms attracted praise for their pleasant views of the Atlantic Ocean. Many guests said they found the rooms to be clean and comfortable enough for a budget seaside getaway. However, there were some reviewers who felt the rooms and bathrooms were a bit small.
Negative Reviews
negative:
Maintenance and cleanliness grumbles
There were some guests who felt maintenance could have been improved to address issues like occasional interruptions to the hot water supply or leaky plumbing. Cleanliness standards were generally said to be good, although some critics felt certain rooms could have been more thoroughly cleaned or that floors hadn't been vacuumed properly.
negative:
Unpleasant smells reported
For some reviewers, unpleasant smells were a nuisance. There were occasional claims of cleaning products smells and musty odors in some parts of the hotel.
negative:
Mixed feeling over free Wi-Fi
The free Wi-Fi access appealed to reviewers, although there were claims from some users that the service offered underwhelming speeds.