Positive Reviews
positive:
Positive about customer service
Reviewers were largely positive about the customer service they experienced. It was often said that personnel at the front desk were friendly, helpful and professional, although a few critics said they faced occasional mix-ups with bookings on arrival.
positive:
Convenient roadside location
Motorists in particular appreciated the location of this hotel just off US Route 41 and about ten minutes' drive from downtown. Guests also said they enjoyed hassle-free access to beaches, attractions, the airport and nearby shopping malls. Another bonus was the proximity of several dining options.
positive:
Good value option with clean and comfy rooms
Plenty of travelers felt they got good value for money at this property due to its competitive rates. Perks like the free parking and free breakfast boosted this hotel's value credential for many reviewers, although a few said they wished the breakfast offering had been more extensive. The rooms themselves were often described as simple but more than adequately clean, spacious and comfortable for a short stay.
Negative Reviews
negative:
Maintenance and cleanliness complaints
Some critics felt the property would benefit from further modernization to address issues like dated decor, aging carpets, tired-looking furniture and old televisions. It was also occasionally claimed that the swimming pool could have been cleaner and better-maintained. Cleanliness issues were reported too. These included claims of bathrooms that weren't always cleaned satisfactorily, bedroom floors that weren't vacuumed very thoroughly and trash leftover from previous guests. There were infrequent reports of encounters with cockroaches.
negative:
Mixed views over free Wi-Fi
Reviewers liked the way they got free Wi-Fi access. However, some guests were unimpressed by an occasionally unreliable signal or slow speeds on the network.
negative:
Unpleasant smells reported
Musty odors and smoky smells in certain parts of the building proved to be a nuisance for some reviewers.