Positive Reviews
positive:
Right in Centre of the City
No matter where you want to go in Madrid, you will likely be able to get there by foot when you stay at this hotel. It has such a convenient location, it puts just about everything within walking distance, so you can make the most of your time here.
positive:
Service with A Smile
You simply won't be able to find a better customer service crew than the one at Go Inn Madrid. The staff members genuinely look for ways to help make your stay comfortable and enjoyable, from the very start until the very end.
positive:
Rooms Have It All
With the flat-screen televisions, air conditioning, and free Wi-Fi, you will find everything you need for a fantastic stay right in your spotless room. The hotel has provided you with everything you might need.
Negative Reviews
negative:
A Pretty Loud Spot
Because some of the rooms face the street, you will want to expect to deal with some noise during your stay. If you are a light sleeper, you might find all the sounds get too overwhelming.
negative:
Lift Can't Reach All Floors
If you are on a higher level floor, you might have trouble getting to your room. The lift does not reach all of these rooms, which can be a pain if you have a bunch of luggage with you.
negative:
Not the Best Pillows
Since the hotel provides hard, uncomfortable pillows, you will likely want to bring your own. The ones they provide need to be replaced.