Positive Reviews
positive:
Convenient location
Guests love the hotel's location, just one block from the 16th Street Mall and the Colorado Convention Center. There is a wide array of restaurants and bars within walking distance as well, and sports fans can get to Coors Field on the free mall ride.
positive:
Clean, modern rooms with a mountain view
Most guests find the rooms to be spotlessly clean and spacious, with modern furnishings and bathrooms. Tired travelers generally appreciate the convenience of the microwave and fridge, and many rate the beds as exceptionally comfortable as well. Some were delighted to see the Rocky Mountains from their top floor rooms.
positive:
Come hungry..
Guests rave about the complimentary breakfast buffet, noting that there are plenty of hot and cold options and that the cheerful wait staff work diligently to keep supply in step with demand. Guests also look forward to the generous and varied evening reception offered four nights a week. The front desk, valet, and housekeeping staff have all received top marks for friendly, professional service that makes guests feel "at home".
Negative Reviews
negative:
Too dark for some..
Several guests have commented that the rooms are a little dark, and could be improved with more, or brighter, lighting. A few others noted the carpets could use more frequent deep cleaning.
negative:
Nobody's perfect..
Though reviews of the staff are generally positive, a few guests have had negative experiences at the front desk. Some found their issues were not resolved effectively, while others were disappointed in the lack of recognition for their Hilton Honors membership.
negative:
Valet parking only
Several guests found the valet parking fee to be pricey, and note that there are more affordably priced public garages nearby.