Positive Reviews
positive:
Very good value for money..
Guests often remark that the hotel offers very good value for money, particularly for young families, who love the space and flexibility offered by the one-bedroom suites, and guests who like to do some of their own cooking while traveling. Guests with little ones also find the DVD player useful. Many are pleased with the "free" amenities which include plenty of parking, reliable Wi-Fi, a hearty breakfast, and a generous evening reception.
positive:
True Southern hospitality..
The front desk staff have received many positive reviews for their polite, professional services. Many travelers have commented that they resolve issues and accommodate special requests with a cheerful attitude. The housekeeping team also earns kudos for "impeccable" guest rooms and common areas.
positive:
Not too far from the action..
Guests appreciate the hotel's location in the Stone Oak Business District, noting that there are many restaurants and amenities nearby and that the top San Antonio area attractions---the Alamo, Riverwalk, Sea World, Six Flags---are all within a reasonable drive.
Negative Reviews
negative:
A little behind the times..
Though many guests describe the rooms as comfortable and clean, some also describe the decor and furnishings as a bit worn and dated, or else had housekeeping issues to report.
negative:
Breakfast not to every guest's taste..
Most guests find something to like at the complimentary breakfast, if only the price. However, a few guests have found the atmosphere unpleasantly crowded or chaotic during "prime time", or else had concerns about the food quality, variety, or presentation.
negative:
Late nights and early mornings..
The walls are too thin for a few light sleepers, noting they can overhear their neighbors speaking at regular volume or mechanical noises from the elevators or maintenance rooms. A few others have been woken early by an overly enthusiastic housekeeping team member.