Hotel Homewood Suites by Hilton Salt Lake City Downtown (Salt Lake City, USA)

The front desk staff have received many rave reviews for their friendly and professional customer service. Many comment that the inclusion of breakfast, evening social, parking, and Wi-Fi in the reasonable rates for the area add up to a sense of "good value for money.".

Guests often describe the rooms as clean, spacious, and modern, with comfortable beds and well equipped kitchens. Families and groups love the extra space and privacy of the one-bedroom and two-bedroom suites, and in warmer weather, many enjoy the outdoor pool on the second floor.

Guests often note that the hotel is within a comfortable walking distance to the city's free light rail service and many of the city's top attractions, including the Gateway shopping district, Salt Palace Convention Center, Energy Solutions Arena, and Temple Square.

Many guests comment that the hotel is near a homeless shelter as well as a public park that seems to be a popular site for some illegal activities. Guests often report feeling uncomfortable walking in the neighborhood, especially after dark, and note that the indoor parking garage is not particularly secure.

Guests have expressed disappointment in the overall quality and limited selection on offer at the complimentary breakfast, and many describe the offerings at the evening social as "appetizers" as opposed to the "light dinner" available at other Homewood Suites locations.

Non-smoking guests have been disturbed by cigarette odor, both in the rooms and hallways. Some are also troubled by thin walls or particularly inconsiderate neighbors.