Positive Reviews
positive:
Very large rooms
Past guests of this hotel have been impressed by the size of the rooms at this property. Guests have found the rooms to be larger than those found in a standard hotel room and have also appreciated the sitting area that comes standard in each room.
positive:
Staff is friendly and inviting
Most guests have reported that the staff at this hotel is quite friendly and welcoming. This helped guests to feel right at home at the hotel and improved the overall quality of their stays.
positive:
Conveniently located
Many guests have loved the location of this hotel. The property sits on the outskirts of Rochester, New York, close to numerous highways that can be taken in any direction. It is also close to Lake Ontario and not far from the Niagara Falls area.
Negative Reviews
negative:
Dirty carpets in areas
There have been complaints about there being stains on the carpets in various areas of the hotel. Guests have found these stains outside of the elevators, in the halls, and in the rooms, suggesting that the carpets could use a thorough cleaning in the near future.
negative:
Disappointing breakfast offerings
Numerous guests haven't been happy with the breakfast at this hotel, saying that the food is poor in quality and that items frequently run out.
negative:
Looking a little worn
Guests have reported that this hotel is starting to look a little worn and dated. Although building isn't an old one, the hotel does get a fair number of guest and, therefore, some maintenance and updates could be in order.