Positive Reviews
positive:
Welcome "home"..
The front desk and management staff frequently receive rave reviews for their personable and professional customer service. Guests often comment on their genuine smiles and welcoming manner, even when they have arrived very late or without a reservation. Thirsty travelers love the evening reception as well, and guests widely agree that the breakfast buffet "has something for everyone.".
positive:
The great outdoors..
Young families rave about the well maintained outdoor pool as well as the basketball court. The grounds are also nicely landscaped with palm trees, and gas grills are available for guests to use. The guest rooms also get their fair share of compliments, with guests often describing them as very clean, comfortable, spacious, and tastefully decorated.
positive:
A good place to stop..
The hotel is just a few minutes off Highway 101, a convenient stopping place for travels between the Santa Barbara or Santa Ynez area and Los Angeles. The Camarillo Outlet Mall is nearby, and guests note that there are several big box stores, chain restaurants, and beaches within a short drive, too. Parking is free.
Negative Reviews
negative:
Where there's smoke..
Several guests were disappointed to find cigarette odor wafting into their rooms from the hallways or nearby smoking rooms.
negative:
A long walk..
Some guests find the hotel's layout a bit confusing, particularly for those whose rooms are some distance from the elevator. However, guests in rooms closer to the elevator are annoyed by its "ding".
negative:
A matter of taste..
Though the breakfast buffet and manager's receptions are generally well received, a few guests have been disappointed in the food quality, variety, or presentation. A small number have also had disappointing experiences at the front desk.