Positive Reviews
positive:
Spacious and comfortable rooms
Most guests have liked the rooms at this hotel, as they are large and comfortable. The rooms at the hotel have kitchenettes and sitting areas, providing guests with more than enough space to relax in their rooms after a long day of exploring everything that Orlando has to offer.
positive:
Very convenient location
Many guests have been thoroughly impressed by the location of this property. The hotel is right along Interstate 4 and is just steps from Orlando Vineland Premium Outlets. It is also close to Walt Disney World Report, SeaWorld Orlando, and Universal Orlando Resort.
positive:
Friendly and courteous staff
The vast majority of guests have had positive interactions with the hotel's staff. These guests have reported that the hotel has great customer service and that they have always had good experiences when dealing with the staff
Negative Reviews
negative:
Issues with breakfast
Guests haven't been impressed by the breakfast buffet at this hotel, saying that the food isn't high in quality and that it would continually run out of items. The breakfast area as a whole is also quite disorganized, leading to confusion for guests.
negative:
Rooms not cleaned daily
Past guests have complained about the property's housekeeping, as rooms aren't cleaned every day. As a result, guests have said that their rooms weren't as clean as they should have been, due to the fact that they weren't made-up on a regular basis.
negative:
Air conditioning problems
There have been complaints about the air conditioning units not doing a good job of cooling the rooms. Because of this, guests have ended up with rooms that are too warm, making it difficult to get comfortable on particularly hot days.