Positive Reviews
positive:
Comfortable Beds
If you’re hoping for a good night’s sleep,
you’ll likely find it here. Guests have been very pleased with the quality of
the beds and have found that slumber comes easily atop these supportive and
comfortable mattresses. You’ll also find that the pillows are just right – not too
soft and not too hard, according to guests.
positive:
Convenient Location
The hotel is located right off the highway,
which makes it ideal for travellers. Any place you need to get to in Kingston
is within easy access of the property, and the proximity to Lake Ontario makes
it attractive for anglers and other visitors to the lake.
positive:
Great For The Family
Pets are welcome to stay for an additional
fee, and children will find plenty to do with the games room and indoor water
park. The giant waterslide is sure to be a hit among any younger guests in your
party, but adults seem to love it, too!
Negative Reviews
negative:
Hotel Facilities Need Work
It’s been frequently reported that various
facilities have been out of order during guests’ stay. From broken fitness
equipment to non-working saunas, guests have been disappointed to find so many
facilities that are in need of maintenance.
negative:
Outdated Rooms
In general, the hotel rooms are in need of
some renovations. It’s been reported that the rooms could use a fresh paint of
coat, as well as some updated facilities. The bathrooms, too, seem to be
showing their age.
negative:
Cleanliness Is Mediocre
Guests have mentioned that the hotel could
use a thorough cleaning. Don’t be surprised if you encounter stained carpets
and a smell of dampness in your room and throughout the hotel in general.