Positive Reviews
positive:
Great location in the heart of West Covina.
The location is great for travelers looking to explore LA and visit the many nearby attractions like Disneyland. The hotel is also surrounded by many local shops and restaurants, and guests stated that the area is safe and the parking lot is secure.
positive:
Good food and service at the hotel restaurant.
Visitors spoke highly of the quality of the meals served by the Dahlia Restaurant, particularly the daily breakfast buffet. The American and Chinese fusion food was praised, as was the excellent service by the wait staff.
positive:
Remodeled rooms are clean, spacious, and cozy.
The hotel features newly-remodeled rooms which were said to be generously-sized, very clean, and comfortable. Many reviewers especially raved about the excellent beds, stating that they were able to get a great night's sleep.
Negative Reviews
negative:
The location can get noisy at times.
The hotel's location off of I-10 means that noise from the traffic can be heard through the windows of the rooms facing the highway. Guests also reported noise-related issues like thin walls, noisy elevators, and spring-hinge doors which slammed loudly.
negative:
Spotty Wi-Fi connectivity.
Many people had trouble with the free Wi-Fi offered by the hotel. Reviewers stated that the connectivity was extremely poor even in the lobby, and that any travelers who need a stable connection for work will have to rely on their own data network or stay
negative:
Some amenities could be better.
A number of visitors felt that for the price, some of the hotel amenities could be greatly improved. Guests found the gym to be small and poorly-equipped and the outdoor pool to be cold and lacking a hot tub. Others added that it would have been nice to h