About Holiday Inn NRG/Med Ctr
Holiday Inn Houston Reliant Park Area is located right next to one of the largest medical centers in the world, the Texas Medical Center, and close to NRG Park, Rice Stadium, and Rice University.
All air-conditioned rooms are equipped with cable TVs, coffee makers, hair dryers, irons, in-room safes, and free Internet access. Room service is available during limited hours, and guests can request rollaway beds and baby cribs.
The property has free on-site self-parking, as well as laundry, dry-cleaning, and fitness facilities. Shopping is available on-site, as is a 24-hour business center, and the hotel operates a complimentary area shuttle service.
Holiday Inn Houston Reliant Park Area has a restaurant on site that serves breakfast, lunch and dinner, and local restaurants are nearby for lunch and dinner options.
The hotel is within driving distance of Houston Zoo, Hermann Park, Miller Outdoor Theater, Nature Discovery Center, and Cockrell Butterfly Center.
Positive Reviews
positive:
Accommodating to medical center patients
Most guests agree that the hotel is exceptionally suitable for medical center patients, most of whom have very specific needs. Several guests point out that the shuttle bus service runs to and from the medical center, and that on-site restaurant takes into account various patient diets, and can accommodate most patient needs.
positive:
Recently renovated
Many guests point out the property is renovated, and that common areas are spacious and nicely decorated. They note that the rooms have been refurnished and equipped with new appliances, and that carpets appear to be new.
positive:
Clean, comfortable rooms
Most guests say that the property is well-cared for, commending the housekeeping crew for their attention to details. Some guests note that rooms are exceptionally clean, as are the bathrooms, which are regularly re-stocked with clean towels and toiletries.
Negative Reviews
negative:
Mixed customer service
Even though most guests agree that the employees are attentive and pleasant, some say that they didn't find them particularly helpful. Several guests note that the employees are disinterested and not willing to go that extra mile to ensure that every guest has a memorable stay.
negative:
Pricey breakfast
Some guests say that breakfast is not included in the price and that it can increase the overall cost of the stay significantly. They suggest checking out local diners and restaurants for a more wholesome meal at considerably lower prices.
negative:
Can get noisy
Several guests note that the property can get noisy sometimes, especially on nights when there is a game at the nearby stadium, as the hotel is a number one choice of many fans. The room walls are not soundproofed, according to some guests, and that contributes to higher noise levels. They recommend rooms at the top floor for a more restful stay.