Hotel Holiday Inn Express Greenock (Greenock, United Kingdom)

Guests frequently comment that the front desk staff are cheerful and professional, always prepared to help arrange taxis, share their knowledge of the area, or help resolve any minor issues.

Many guests have commented that the housekeeping team does their job well, and that the rooms are well maintained. The interconnected rooms are well appreciated by families and large parties.

Guests frequently note that the rates are very fair given the good customer service, comfortable rooms, convenient location, and the full Scottish breakfast included, which the majority of overnight guests seem to enjoy. Guests staying for a week, however

Express by Holiday Inn Greenock offers a mix of smoking and non-smoking rooms. While some guests certainly appreciate the convenience of smoking indoors, guests who inadvertently end up in the smoking rooms are quick to ask for a new room due to the odour

While most guests seem to find the beds comfortable, some find them too soft or saggy in the middle, as opposed to too firm. More than a few have commented on the crisp sheets and nice pillows.

Several guests have commented that the bar menu is limited because it seems most of the items are ordered in from nearby restaurants, with some mixed results in terms of wait time and quality.