Positive Reviews
positive:
extraordinary pool and fitness center
The indoor pool and sauna, being the biggest in Baltimore, and the fitness center offered has been enjoyed thoroughly by guests. The pool is fantastic and fitness center is well equipped. Guests have loved the chance to relax and be transported to a tranquil state without the need to leave the hotel.
positive:
Ideal for sport enthusiasts
This hotel is conveniently located close to the sports stadium and has seen many guests visiting for purposes of sport and entertainment hosted here. Therefore the fact that the hotel is walking distance from this stadium is great news for guests making use of it. With this, excessive transport arrangements are one less thing to worry traveling when going to and from the stadium.
positive:
Wonderful staff make your stay memorable
The hotel staff, as is the case with many Holiday Inn hotels, have been commended for their excellent service offered and the ability to make guests feel welcomed and at home in any circumstance.
Negative Reviews
negative:
Noise travels!
Guests have said that the Baltimore fire station is situated next door to this hotel. Due to the nature and duty of a fire house and fire men, guests will be alarmed by the noises it creates at peculiar and unpredictable hours.
negative:
Some bathrooms need an update
This may not be the case with every bathroom, but there have been reviews from some guests complaining about the amenities and bathroom features. Reports have included complaints that the shower head was too low, the sink did not drain properly and neither did the shower. Guests have enjoyed the rooms but bathrooms have not been perfect.
negative:
Shabby room service
Room service is offered with a variety of lovely dishes however guests have complained that this service takes unreasonably long guests would rather leave the room and find somewhere else to eat.