Positive Reviews
positive:
Five-Star Treatment
From exit to entry, engaging staff ensure your needs are constantly being met. Acknowledged for their ability to read situations and solve problems, staff are flexible with check-out times, and quick to get tired travellers to their rooms. Repeat guests return solely because of the consistently-superior service.
positive:
Stellar Spot
For countless traveller types, this hotel's supreme situation is the primary reason for booking. Minutes from the terminals (but not on the flight path!) and with an ever-reliable shuttle service to whisk you from reception to departure gate in minutes, the convenience of this establishment cannot be overstated.
positive:
Perfect Place for Pets
Guests checking into this pet-friendly hotel are amazed at the warm welcome their four-legged friends receive. Staff understand the particular stresses of travelling with animals and go out of their way to ensure animal and owner are entirely comfortable. Best of all, critters stay for free!
Negative Reviews
negative:
Outmoded Accommodations
While good-sized rooms are undeniably clean, they are, according to comments, quite dated. Ageing interiors are showing signs of wear, with worn carpets an oft-criticised culprit. With numerous new hotels popping up in the surrounds, some guests are considering a change—at least until changes are made here.
negative:
Earplugs Essential
Sound-sensitive sleepers have had trouble dropping off on account of noise disturbances. Somewhat surprisingly, runway- and road-facing rooms are much less affected than pool-side rooms, which can be hell for light-sleepers. Housekeepers are occasionally accused of being inconsiderately loud in the early hours of the morning and waking guests.
negative:
Sorry Surrounds
Visitors are sometimes disappointed by the lack of things to do in the vicinity. Some arrive with the hope of enjoying a simple stroll, or catching a bite to eat at a nearby eatery only to find the industrialised area void of anything much to see and/or do.