Positive Reviews
positive:
Convenient location for airport, SeaWorld.
Hilton San Antonio Hill Country Hotel & Spa often receives praise for its location. The hotel is located less than a mile from SeaWorld San Antonio, making it a popular choice for tourists and families visiting the area. Meanwhile, San Antonio International Airport is a 20-minute drive away.
positive:
Rooms are clean and comfortable.
The majority of guests find hotel accommodations to be clean and comfortable, a result of a housekeeping service that is described as efficient and effective. That being said, some of the hotel's public spaces are reportedly not always kept as clean as guests would like.
positive:
Pool area proves very popular.
The hotel's pool area proves very popular with guests, especially families. Featuring a splash pool, lap pool, sunning patio, and fire pits, the pool area is well-equipped for family fun.
Negative Reviews
negative:
Some maintenance work required.
Reports suggest that Hilton San Antonio Hill Country Hotel & Spa is in need of maintenance work. Guests report experience clogged drains, dirty carpets, and worn furnishings during their stay.
negative:
Towels are not always available.
A number of guests report that hotel rooms do not always include enough towels to accommodate those staying in the room, leaving guests to contact housekeeping for more. Similarly, the pool area has also been known to be lacking in available towels.
negative:
Thin walls can make it hard to relax.
According to reports, the hotel's guestrooms come complete with thin walls, a detail that proves off-putting to some. Noise complaints have been received by a number of guests and appear to be most common during the hotel's busier times.