Hotel Hilton Houston Post Oak by the Galleria (Houston, USA)

A number of previous guests to the hotel mentioned that it was in a convenient location relative to their needs. Some guests were staying due to a business trip and made comment that the central business district was an easy commute from the hotel to meetings.

The free hotel shuttle to the airport was a hit with guests, who appreciated this fast and efficent service. Guests also used the shuttle to get about town and appreciated the lift home after an evening enjoying the local restaurants.

A number of guests mentioned what a superb nights sleep they got at the hotel due to the spacious rooms and the very comfortable beds. Some guests thought that the rooms size were well above similar hotels in the area, within the same price point.

Some guests did not have a good experience with the staff at the hotel and made strong comments in their reviews that they did not feel that the staff cared about whether or not they had a pleasant stay. Some guests left comments that the staff did not really provide additional help beyond their paid duties.

A number of guests to the hotel made remarks about the appalling state of the carpets in both the rooms and the common areas. Common complaints included that the carpets were grosely stained and in bad shape.

Some guest reviewers made comments that the hotel could use a style upgrade with some guests reviewers stating that they felt that it was stuck in the 1970's and attention to modern comfortable amenities would benefit the hotel.